Terms And Conditions
Introduction:
These Terms and Conditions govern your use of Karbhari and Co’s (“we,” “us,” or “our”) website and services. By accessing our website or engaging our services, you agree to comply with these terms. If you disagree, please refrain from using our services.
Services Provided:
We offer accountancy, bookkeeping, tax advisory, and related financial services (the “Services”).
All Services are subject to:
- A separate engagement letter outlining scope, fees, and responsibilities.
- Compliance with UK laws, including HMRC regulations.
Client Responsibilities:
You agree to:
- Provide accurate, complete, and timely information.
- Notify us of any changes affecting your financial/tax status.
- Ensure compliance with UK tax laws.
Fees & Payment:
- Fees will be outlined in the engagement letter.
- Payment is due within 14/30 days of invoice (unless otherwise agreed).
- Late payments may incur additional charges.
Data Protection & GDPR Compliance:
- We comply with the UK GDPR and Data Protection Act 2018.
- Personal data will be processed as per our Privacy Policy.
- Clients must ensure they have lawful grounds for sharing any third-party data.
Limitation of Liability:
We provide professional advice but are not liable for:
- Errors due to incorrect/misleading client information.
- Losses from delays beyond our control (e.g., HMRC processing).
- Indirect/consequential damages.
- Liability is capped at the fees paid for the relevant service.
Termination:
Either party may terminate services with 30 days’ written notice.
Fees for work completed remain payable upon termination.
Complaints:
If dissatisfied, clients may:
- Contact us directly to resolve the issue.
- Escalate to the Financial Ombudsman Service (if applicable) or ICAEW (if we are members).
Governing Law & Jurisdiction:
These terms are governed by English & Welsh law. Disputes shall be subject to the exclusive jurisdiction of UK courts.
Anti-Money Laundering (AML) Compliance:
Under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, we are legally required to:
- Verify the identity of all clients before providing services.
- Report suspicious activity to the National Crime Agency (NCA) if necessary.
- Retain records for at least 5 years after the business relationship ends.
By using our services, you agree to provide:
- Valid proof of identity (e.g., passport, driving licence).
- Proof of address (e.g., utility bill, bank statement).
- Additional documentation for corporate clients (e.g., Companies House details, beneficial ownership information).
- Failure to provide requested documents may result in service refusal or termination.
Professional Indemnity Insurance:
We maintain Professional Indemnity Insurance as required by:
- The Institute of Chartered Accountants in England and Wales (ICAEW) (if applicable).
- The Association of Chartered Certified Accountants (ACCA) (if applicable).
This insurance covers professional negligence, but excludes:
- Fraud or intentional misconduct by the client.
- Losses arising from incomplete/incorrect information provided by the client.
- Claims outside the scope of our engagement letter.
- Details of our insurance coverage are available upon request.
Electronic Communications & Digital Services:
- Email & Online Portals: We may communicate via email or secure client portals. While we take precautions, you acknowledge that electronic communications carry inherent security risks.
- Electronic Signatures: Where permitted by UK law (e.g., Electronic Communications Act 2000), contracts and tax submissions may be signed electronically.
- Software & Third-Party Tools: If we recommend accounting software (e.g., Xero, QuickBooks), you are responsible for:
- Complying with their terms of service.
- Maintaining secure access credentials.
- Ensuring data accuracy before submission to HMRC.
Amendments:
We may update these terms at any time. Continued use of our services constitutes acceptance.
